Resolving Misunderstandings in Conversations

Lesson Objectives

By the end of the lesson, students will be able to:
1 – Identify different types of misunderstandings (e.g., lexical, cultural, pragmatic) in casual conversations and apply clarification and confirmation strategies to resolve them.
2 – Use polite language forms and expressions (e.g., softening disagreements, making apologies, and requesting clarification) to maintain the flow of conversation and navigate conflicts effectively.
3 – Develop fluency and confidence in conversational repair techniques, including paraphrasing, asking for repetition, and providing clarifications, ensuring smooth communication.
4 – Apply active listening skills to recognize potential misunderstandings early and respond appropriately, preventing breakdowns in communication.
5 – Demonstrate pragmatic competence by recognizing cultural or contextual differences that may lead to misunderstandings and resolving them using culturally appropriate strategies.

CLB Standards Alignment
– Listening:
Comprehending Information (CLB 6): Understand moderately complex communication on familiar topics, including specific factual details, implied meanings, and speaker intent.
Comprehending Instructions (CLB 6): Understand moderately complex instructions and directions, including detailed questions and information that may involve steps or conditions.
– Speaking:
Interacting with Others (CLB 6): Participate in conversations on familiar topics, using appropriate language for requesting, suggesting, and responding. Handle interruptions, correct misunderstandings, and confirm comprehension.
Giving Instructions and Information (CLB 6): Provide detailed information and instructions, using clear and appropriate vocabulary. Rephrase or clarify when misunderstandings occur.
Getting Things Done (CLB 6): Make requests, suggestions, and respond to them in a polite and culturally appropriate manner. Manage conflict and disagreement, maintaining conversation flow.
– Pragmatic Competence:
Social Interaction (CLB 6) Use tone, register, and level of politeness suitable for familiar social interactions. Adjust language and behavior based on the conversational context and cultural norms.